My honest opinion

It's funny how people can get so defensive about certain things. I mean, I am entitled to my own opinion, right? After all, I paid for their services and expect to get the most of my money. But they disappointed us by failing to deliver some of what was expected of them. So what now if I am airing them out on the blogosphere on my own website? I reckon I have all the right to do so, and I won't take any of them back just to please them.